Archive for December, 2007

Recent reading on communications

December 16, 2007

The Power of the Checklist

December 7, 2007

This article in The New Yorker has absolutely nothing that is obviously about communications, but it is one of the most fascinating pieces I have read in a long time. In a way, it is about communications though: the power of simple, straightforward – even obvious – communication.

“In the Keystone Initiative’s first eighteen months, the hospitals saved an estimated hundred and seventy-five million dollars in costs and more than fifteen hundred lives. The successes have been sustained for almost four years—all because of a stupid little checklist.”

Click here for the whole article by Atul Gawande.